How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Absolutely beautiful! The picture doesn’t justify the reality, it is heavy (the way I like) the color is beautiful and I compare it with my 18k solid gold jewelry and color looks the same, and most important it’s hypoallergenic, I have very sensitive skin and I'm allergic to a lot of metals and till now I was wearing only solid gold jewelry, this is my first pleated gold over silver and it didn’t give me any allergic reaction. I absolutely love this necklace which looks like solid gold and love the shop. This isn’t my first item that I purchased from them and all of them are absolutely beautiful!
When I bought this I was really surprised at the advertisement, nice looking, my daughter would love it so I bought it. When she puts it on, it looks really great for a small necklace and she is really pleased with it. That is all that matters to me, because she is the one that will wear it. I may buy a longer one soon.
I am obsessed with this chain. Purchased for my wife for her birthday. I went through three other chains from other places and returned them all before finding this one and it being perfect. It’s very lightweight and comfortable, and looks very classy. 10/10 would recommend.
Love the color and quality, but the size is not thick enough for me.
Love the chain!!! I’m actually happy I made this purchase. The color and size is perfect. Recommend it to everyoneeeeee!
I love this necklace. It is fun and stylish. It definitely looks and feels much more expensive than it is.
She Loves It!! ❤️ A perfect gift for a birthday. Recommend it!