How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I shop here probably twice a week and I don’t think I have ever left a review on any product I’ve bought simply because I didn’t feel like it. But this necklace seriously deserves it! I can’t remember when I bought it but it has been at least 1 months now. I was looking for a simple gold necklace since most of my jewelry is silver, and I bought this. I was expecting it to look like a kind of quality jewelry and I found it. Let me tell you- best buy ever! I’ve worn it every day since I’ve gotten it, and I never take it off before showering. Totally worth it 10/10 recommend!
So pretty!!! I was worried it wouldn’t be good quality but this necklace is amazing! the gold plating hasn’t rubbed off at all. I accidentally wore it to sleep 2 or 3 nights in a row which is when I would normally get that green plating residue from cheap jewelry but I didn't have any problems with plating rubbing off. It’s the perfect dainty gold necklace I've been looking for and I love it!
Beautiful necklace! It catches the light for a little shimmer and adds a nice touch to any outfit. Great price and value! Gave it to my daughter for her 19th birthday and she loves it. She wanted something simple and pretty to wear with anything. It works for casual and dressed up attire.
For the price, it’s great! I just need a little “every day” accessory to wear. Over a few months, if you sweat/swim and shower in it, it’s gonna lose its color, BUT NOT THIS NECKLACE. Perfect little piece to rotate into your wardrobe.
I love this necklace. I have worn it every work day since I bought it over a year ago, even in the crazy heat and humidity of summer, and it is just as shiny and perfect as the day I got it! I love it that much. Highly recommend.
I love this necklace! I’ve worn it in the hot, humid climate and I just knew it was going to turn, but alas, it’s still as shiny as the first day I put it on. If it can withstand hot summer heat, it’s a great buy. Recommend it!
Perfect length and so cute, but unfortunately it doesn't match my earrings. Very very cute though.
I love this necklace! It’s gold fill so it lasts longer than all my other plated necklaces. LOVE!