How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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The item arrived in perfect condition. Upon opening, I found the bracelet to be of ideal weight: not too light as to feel inexpensive, but also not heavy enough to restrict my mobility. The clasp is furthermore extremely secure: I have thinner wrists, so this is a vital feature for me. The metal for this bracelet is well-polished and appears to have a platinum finish, which accents all of my outfits both casual and formal. This is an incredibly versatile bracelet, and I highly recommend this to any interested customer.
I was so nervous when I ordered this. So hard to buy quality jewelry when you aren't seeing it in person. I simply do not have enough words to praise this bracelet. It looks even better than the online photos. I bought it for my fiance's birthday. He loves it. High quality stainless steel, great thickness and weight for the money! I cannot believe I found a bracelet this level for this price. Buy it! You won't be disappointed.
I was kind of skeptical ordering a bracelet online because you never know if it is going to turn your wrist green, but the quality is very nice for its price. The bracelet isn’t too heavy but isn’t that light either. Great bracelet so I am keeping it. But it is a little hard to put on by yourself though so good luck.
Very nice bracelet. It has a really good heavy weight to it. About 40 grams or so. Very sturdy and the clasp is great. It’s way better than a lobster clasp, has a good lock mechanism and even two locking bars. Well worth the money and it looks phenomenal.
It is indeed 100% stainless steel. I removed 2 links to make it fit my wrist, and they are VERY tough and strong. No plated metal, but actually the entire piece is SS.
Yooo, absolutely fire! All my friends have been asking me if it's real silver. Amazing weight and quality, I'm so happy with my purchase.
Love the bracelet. Haven’t taken it off in over a week. Wear it to work construction. Very sturdy, heavy and shiny. Fits perfectly too!
Nothing to dislike, it's a beautiful solid piece of jewelry. I do recommend it for anyone looking for quality jewelry.
Nice, good looking bracelet! The reason I gave it four stars is that I don’t like the way clasp is made.
Very nice. Loved the locking mechanism… Really great as a gift or for yourself.
Item as described, promptly delivered. Love the clasp and safety hasps.
I bought this bracelet as a gift for my son. It fits his hand very good.
I like how big it is but I don’t like that is not that shiny
Good product, a little hard to get on by oneself.
Nice quality. Heavy, but not gaudy!
My husband loved it. Beautiful!
Can't fasten it with one hand…
Super nice and well made.